0161 335 0363 [email protected]

      Privacy & Cookie Policy

      Introduction

      Allsorts House Clearance Manchester is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly.

      This Privacy & Cookie Policy explains how we collect, use, and protect personal information when you visit our website or contact us regarding our services.

      We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

      Privacy Policy

      Who We Are

      Allsorts House Clearance Manchester provides house clearance and related services across Manchester and surrounding areas.

      If you have any questions about this policy or how we handle your data, please contact:

      Allsorts House Clearance Manchester
      Phone: 0161 335 0363
      Mobile: 07990 613 806
      Email: [email protected]

      What Personal Information We Collect

      We may collect the following types of personal information:

      • Name

      • Email address

      • Phone number

      • Property address (if required for a clearance quote or service)

      • Information you provide through contact forms or enquiries

      • Technical data such as IP address, browser type, and device information

      We only collect information necessary to respond to enquiries and provide our services.

      How We Use Your Information

      We may use personal information for the following purposes:

      • Responding to enquiries or quote requests

      • Arranging property viewings or house clearance appointments

      • Providing services requested by you

      • Communicating about bookings or services

      • Improving our website and customer experience

      • Maintaining records for administrative and legal purposes

      We do not sell or share personal data with third parties for marketing purposes.

      Legal Basis for Processing Data

      We process personal data under the following lawful bases:

      Legitimate Interest – to respond to enquiries and provide services.

      Contractual Necessity – when processing information needed to carry out agreed services.

      Legal Obligation – where we must keep records for accounting or legal requirements.

      Data Sharing

      We may share personal information only when necessary, such as:

      • With waste disposal or recycling partners involved in completing clearance work

      • With professional advisers such as accountants

      • Where required by law or regulatory authorities

      All third parties are expected to keep personal data secure.

      Data Security

      We take appropriate measures to protect personal data from unauthorised access, loss, or misuse. These measures include:

      • Secure storage of digital records

      • Limiting access to authorised individuals

      • Password-protected systems and devices

      Data Retention

      We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal or accounting obligations.

      When personal data is no longer required, it is securely deleted or destroyed.

      Your Data Protection Rights

      Under UK GDPR, you have the right to:

      • Request access to the personal data we hold about you

      • Request correction of inaccurate information

      • Request deletion of personal data where appropriate

      • Object to certain types of processing

      • Lodge a complaint with the Information Commissioner’s Office (ICO)

      Cookie Policy

      What Are Cookies?

      Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve the user experience.

      How We Use Cookies

      Our website may use cookies to:

      • Ensure the website works correctly

      • Improve website performance

      • Understand how visitors interact with the website

      • Remember user preferences

      These cookies do not usually identify you personally.

      Types of Cookies We May Use

      Essential Cookies

      These cookies are necessary for the basic functioning of the website.

      Analytics Cookies

      These help us understand how visitors use the website so we can improve content and performance.

      Functional Cookies

      These remember certain preferences or settings for a better user experience.

      Managing Cookies

      You can control or disable cookies through your web browser settings.

      Please note that disabling some cookies may affect the functionality of certain parts of the website.

      Changes to This Policy

      We may update this Privacy & Cookie Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page.

      Contact

      If you have any questions about this Privacy & Cookie Policy, please contact:

      Allsorts House Clearance Manchester

      Phone: 0161 335 0363
      Mobile: 07990 613 806
      Email: [email protected]